The Certificate II in Security Operations (CPP20218) contains the NSW Security Licence Course for a Class 1A Security Officer licence. Since 1 June 2023 the 1A Security Officer subclass covers both unarmed guarding and crowd control. Delivered at AGA's Bankstown campus over 10 days, the course covers patrolling premises, responding to incidents, controlling access and crowd behaviour, and first aid (HLTAID011).
The Certificate III in Security Operations (CPP31318) is for licensed security officers who want to take on more responsibility: coordinating crowd control, managing conflict, responding to complex security incidents and preparing security documentation.
The Certificate III in Close Protection Operations (CPP31418) prepares graduates for the specialised role of close protection operative, also known as a bodyguard. It covers planning and implementing close protection, threat assessment, controlling persons using empty hand techniques, and advanced first aid.
The Certificate III in Investigative Services (CPP30619) covers investigation planning, locating subjects, evidence collection, quality client service, and preparing and presenting evidence in court.
The Certificate IV in Security Management (CPP40719) is designed for security professionals moving into supervisory, team leader or management roles. It develops skills in managing WHS in the security environment, advising clients on security needs, running briefings and debriefings, and ethics and governance for security businesses.
The Certificate IV in Security Risk Analysis (CPP41519) provides specialist skills in the identification, assessment and treatment of security risks. It is suited to professionals who advise on security risk across corporate, government and critical infrastructure environments.
The Diploma of Security Risk Management (CPP50619) prepares experienced security professionals to manage security risk across complex organisations, critical infrastructure and high-security environments.
The Certificate IV in Business (BSB40120) provides a broad foundation across core business functions: critical thinking, digital collaboration, business relationships, workplace health and safety, writing complex documents and workplace communication. It suits people in administrative, customer service or operations roles, or those already working who want formal recognition of their skills.
The Certificate IV in Leadership and Management (BSB40520) is designed for emerging leaders, supervisors and team leaders who want to build their skills in leading people, communicating and planning operations.
The Certificate IV in Work Health and Safety (BSB41419) equips graduates to help implement and maintain effective WHS systems in the workplace. It is designed for WHS officers, safety coordinators, supervisors and managers who have, or are moving into, responsibility for workplace health and safety.
The Certificate III in Early Childhood Education and Care (CHC30125) is the foundational qualification for working as an educator in long day care, preschools, family day care and outside school hours care. It is an approved certificate III level education and care qualification under the National Quality Framework.
The Diploma of Early Childhood Education and Care (CHC50125) is an approved diploma level education and care qualification. It counts towards the diploma-level educator requirements in regulated early childhood services and supports progression into leadership roles such as room leader or educational leader.
The Certificate IV in Real Estate Practice (CPP41419) covers professional and ethical practice in real estate, the legislation that governs it, marketing and communication, and working with trust accounts, plus elective units in an area such as residential sales or property management.
Provide Cardiopulmonary Resuscitation (HLTAID009) is the nationally recognised CPR unit. This short course teaches you to recognise a cardiac arrest, call for emergency services, perform effective CPR and use a defibrillator.
Provide Basic Emergency Life Support (HLTAID010) extends CPR training to cover a broader range of emergency life support skills including airway management, use of an AED, and basic management of unconscious casualties. It is suitable for individuals who need emergency response skills beyond CPR alone.
Provide First Aid (HLTAID011) is the standard workplace first aid unit in Australia. This full-day course covers emergency response, CPR, wound management, fractures and burns, and medical emergencies such as anaphylaxis, seizures and choking.
Provide First Aid in an Education and Care Setting (HLTAID012) meets ACECQA's approved first aid qualification requirement for education and care services. The National Regulations require at least one educator with an approved first aid qualification to be present at all times at each service.
Provide Advanced First Aid (HLTAID014) is for people who need comprehensive first aid skills for high-risk workplaces, remote environments or designated first aid officer roles. It extends standard first aid to cover complex casualty assessment, spinal management, triage and managing multiple casualties.
Provide Advanced Resuscitation and Oxygen Therapy (HLTAID015) trains participants to administer supplemental oxygen and manage airways using advanced adjuncts, including oropharyngeal airways and bag-valve-mask ventilation. It suits first aid officers, paramedic students and workplace health professionals in high-risk industries.
Manage First Aid Services and Resources (HLTAID016) is designed for first aid coordinators and senior first aid officers who manage first aid systems, equipment, training requirements and emergency response procedures in the workplace.
Prepare to Work Safely in the Construction Industry (CPCWHS1001) is the general construction induction training, known as the White Card. Under WHS laws, anyone who carries out construction work must complete this training before starting work on a construction site.
Provide Responsible Service of Alcohol (SITHFAB021) is the RSA unit. In NSW you need an RSA competency card to sell, serve or supply alcohol, or to work as security, in a licensed venue. This includes bar staff, wait staff, bottle shop staff and event staff.
The Traffic Controller Skill Set (RIISS00054) trains participants to control traffic safely at worksites and roadworks, using a stop-slow bat and portable traffic control devices. Training follows the Transport for NSW Traffic Control at Work Sites (TCAWS) Technical Manual.
The Traffic Management Implementer Skill Set (RIISS00055) trains participants to implement traffic management plans, and to position, set up and program portable traffic control devices at worksites. This role sits above the traffic controller and involves responsibility for site setup and supervising others.
Professional Communication is a practical, half-day workshop designed for individuals in Australian workplaces who want to communicate more clearly, confidently and professionally. The workshop focuses on written and verbal communication in real workplace contexts, including emails, meetings, and client interactions.
Customer Service Essentials is a hands-on, half-day workshop that builds the core customer service skills needed in any client-facing role. It covers how to handle enquiries and complaints, manage difficult customers, and consistently deliver a positive customer experience.
Read the course page, including the entry requirements and Before You Enrol information, before you book a place.
Selected AGA qualifications are subsidised for eligible NSW students through the Smart and Skilled program.
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