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Non-Accredited CourseNon-Accredited

Professional Communication

Half dayFace-to-face · Bankstown campusAGA Professional Development Program

Course Overview

Professional Communication is a practical, half-day workshop designed for individuals in Australian workplaces who want to communicate more clearly, confidently and professionally. The workshop focuses on written and verbal communication in real workplace contexts, including emails, meetings, and client interactions.

This is a non-accredited course and does not result in a qualification or Statement of Attainment. Participants receive a Certificate of Completion. No prerequisites required.

What You Will Learn

  • Write clear, professional emails and workplace documents
  • Communicate confidently in meetings and team settings
  • Adapt communication style for different audiences and contexts
  • Give and receive constructive feedback effectively
  • Apply active listening techniques in the workplace
  • Handle difficult workplace conversations professionally