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Short Course — Unit of CompetencyShort Courses

Provide Responsible Service of Alcohol

Half day (online + assessment)Online with AGA-supervised assessmentSIT Tourism, Travel and Hospitality Training Package

Course Overview

Provide Responsible Service of Alcohol (SITHFAB021) is the RSA unit. In NSW you need an RSA competency card to sell, serve or supply alcohol, or to work as security, in a licensed venue. This includes bar staff, wait staff, bottle shop staff and event staff.

In NSW, RSA training must be delivered by a Liquor & Gaming NSW Approved Training Provider, and Liquor & Gaming NSW issues the NSW RSA competency card, which must be renewed every 5 years. AGA delivers this unit online with a supervised assessment. Other states and territories have their own RSA requirements, so a NSW RSA may not be accepted outside NSW.

What You Will Learn

  • Understand your obligations under the NSW Liquor Act and Regulations
  • Identify the signs of intoxication and apply responsible service practices
  • Refuse service of alcohol to intoxicated patrons lawfully and safely
  • Minimise harm related to excessive alcohol consumption
  • Manage difficult situations involving intoxicated patrons
  • Understand venue responsibilities under the Liquor Act

Units of Competency

1 unit

CodeUnit NameType
SITHFAB021Provide responsible service of alcoholCore
SITHFAB021 on training.gov.au

Before You Enrol

Suitability and LLN review before you enrol

We check the course suits your goals and that you meet the entry requirements, and we review your language, literacy, numeracy and digital skills before you enrol, not after.

Unique Student Identifier (USI)

You need a USI to receive a nationally recognised Statement of Attainment or qualification. It is free to create at usi.gov.au.

Course outline, assessment and amount of training

Before you enrol we give you the course outline, which sets out the units you will study, how you will be assessed, the timetable and the amount of training involved.

Credit transfer and RPL

You can apply for credit for units you have already completed, or for recognition of prior learning (RPL) for skills you already have.

Support

Tell us about any learning, language, disability or other support needs. We will explain the support available for this course before you enrol.

Fees, refunds and your rights

We confirm the total fee, payment terms and any additional costs in writing before you enrol. Read our Fees and Refund Policy, Complaints and Appeals Policy and Student Handbook.