Course Details

CPP20218 - Certificate II in Security Operations


Qualification Description

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

This qualification is intended to align with the following occupational licencing outcomes:

  • security officer – unarmed guard
  • security officer – crowd controller.

Occupational titles could include:

  • security officer
  • unarmed guard
  • crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

  • armed guarding
  • cash-in-transit
  • close protection
  • control room operations
  • guard dog handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication. Please refer to the CPP Companion Volume Implementation Guide for information.

Entry Requirements

  • Be 18 years of age or over
  • Be an Australian/New Zealand citizen or permanent Australian resident, or hold a visa sponsored by a Master licence holder, or hold a visa for a skilled occupation to which the activities authorised by the proposed licence correspond
  • Provide acceptable documents that confirm your identity.
  • Hold an active first aid (HLTAID011) qualification, first aid can be provided by selecting the first aid short course and booking a class or calling 0477 477 675.

Packaging Rules

To achieve this qualification, competency must be demonstrated in:

  • 14 units of competency:
  • 14 core units of competency.


Core units 


Apply effective communication skills to maintain security


Apply legal and procedural requirements to work effectively within a security team


Apply WHS, emergency response and evacuation procedures to maintain security


Apply risk assessment to select and carry out response to security risk situations


Provide quality services to a range of security clients


Protect self and others using basic defensive techniques


Patrol premises to monitor property and maintain security


Screen people, personal effects and items to maintain security


Monitor and control access and exit of persons and vehicles from premises


Monitor and control individual and crowd behaviour to maintain security


Apply security procedures to manage intoxicated persons


Apply security procedures to remove persons from premises


Escort and protect persons and valuables


Provide first aid


Qualification Mapping Information

CPP20218 Certificate II in Security Operations:

  • supersedes and replaces CPP20212 Certificate II in Security Operations
  • supersedes and is not equivalent to CPP10107 Certificate I in Security Operations.

Upcoming Dates

There are currently no available openings for this course.